In-Demand Capabilities and Expertise for Brave Brands
Retail Experience
Design
Revitalization
Designing solutions centered on refreshing, renewing, and reimagining brand spaces.
- New store concept development
- Store Fleet modernization
Expansion
Design solutions that carry brands into new territories and extension environments.
- Innovative co-branded experiences
- Store-within-store buildouts
Simplification
Design solutions aimed at expressing clearer, distilled experiences in more concentrated brand spaces.
- Unique pop-up stores
- Engaging service kiosks
Retail Experience
Intelligence
Alignment
Consulting engagements centered on fostering understanding of and empathy for retail customer journeys.
- Cross-functional workshops
- CX audits
Shadowing
Customer path illumination and intelligence gathering for brand spaces and events.
- Shopper journey tracking
- Experience feedback collection
Performance
Analysis of traffic and engagement metrics for experience benchmarking and optimization.
- Space analytics
- Experience dashboarding
Retail Experience
Technology
Fit
Building innovative solutions that meld physical spaces and technology for seamless experiences.
- Experiential retail
- Retail innovation
Integration
Designing front-end and back-end systems that optimize customer and staff experiences.
- Omnichannel technology
- Retail touchpoints
Scalability
Structuring technology, innovation, and physical spaces to work across chains of stores or thousands of locations.
- Expandable retail
- Multichannel integration
Schedule an Atmosphere Audit today. Sky Bench’s Atmosphere Audit is a turnkey, comparative-benchmark report that gives you a refreshing and actionable evaluation of your current retail store experiences. Using our proprietary scale and scoring system, Sky Bench will assess and rank the presence and impact delivered by your retail store.