In-Demand Capabilities and Expertise for Brave Brands

Sky Bench, part of the Integer Group® is a retail experience design consultancy that offers turnkey, low-risk advisory services and design solutions aimed at retail brands wrestling with reinvention and customer relevancy.

Retail Experience
Design

Revitalization

Designing solutions centered on refreshing, renewing, and reimagining brand spaces.

  • New store concept development
  • Store Fleet modernization

 

Expansion

Design solutions that carry brands into new territories and extension environments.

  • Innovative co-branded experiences
  • Store-within-store buildouts

 

Simplification

Design solutions aimed at expressing clearer, distilled experiences in more concentrated brand spaces.

  • Unique pop-up stores
  • Engaging service kiosks

Retail Experience
Intelligence

Alignment

Consulting engagements centered on fostering understanding of and empathy for retail customer journeys.

  • Cross-functional workshops
  • CX audits

 

Shadowing

Customer path illumination and intelligence gathering for brand spaces and events.

  • Shopper journey tracking
  • Experience feedback collection

 

Performance

Analysis of traffic and engagement metrics for experience benchmarking and optimization.

  • Space analytics
  • Experience dashboarding

Retail Experience
Technology

Fit

Building innovative solutions that meld physical spaces and technology for seamless experiences.

  • Experiential retail
  • Retail innovation

 

Integration

Designing front-end and back-end systems that optimize customer and staff experiences.

  • Omnichannel technology
  • Retail touchpoints

 

Scalability

Structuring technology, innovation, and physical spaces to work across chains of stores or thousands of locations.

  • Expandable retail
  • Multichannel integration

Schedule an Atmosphere Audit today. Sky Bench’s Atmosphere Audit is a turnkey, comparative-benchmark report that gives you a refreshing and actionable evaluation of your current retail store experiences. Using our proprietary scale and scoring system, Sky Bench will assess and rank the presence and impact delivered by your retail store.