STANCE
EVERY RETAILER DESERVES
HOLISTIC SOLUTION DEVELOPMENT
There isn’t a retailer on the planet whose future growth strategy doesn’t rest on developing its online channels alongside its offline channels. Yet so many retail design firms focus on only one part of today’s retail challenge.
We are pushing aside the “either-or” retail equation and propelling the rise of new retail. We are building a new way forward for retailers by crafting empathy-led environments, measurable shopping moments and sensory-filled brand spaces that build real customer lifetime value.
To learn more about our point of view on today’s one-sided atmosphere, download our think piece, The Rise of New Retail, at
ShopperCulture.com
And to discover more about our industry-shaping views, network of experts and solution-building frameworks, we invite you to tour our exclusive,
Retail Horizon Series
.
SERVICES
IN-DEMAND CAPABILITIES AND EXPERTISE FOR BRAVE BRANDS
Sky Bench offers turnkey, low-risk consulting services and products aimed at retail brands wrestling with reinvention and scaling.
Retail Experience Design
REVITALIZATION
Design solutions centered on refreshing, renewing and reimagining brand spaces.
New store concept development | Store fleet modernization
EXPANSION
Design solutions that carry brands into new territories and extension environments.
Innovative co-branded experiences | Store-within-store buildouts
SIMPLIFICATION
Design solutions aimed at expressing clearer, distilled experiences in more concentrated brand spaces.
Unique pop-up stores | Engaging service kiosks
Retail Experience Intelligence
ALIGNMENT
Consulting engagements centered on fostering understanding of and empathy for retail customer journeys.
Cross-functional workshops | CX audits
SHADOWING
Customer path illumination and intelligence gathering for brand spaces and events.
Shopper journey tracking | Experience feedback collection
PERFORMANCE
Analysis of traffic and engagement metrics for experience benchmarking and optimization.
Space analytics | Experience dashboarding
Retail Experience Technology
FIT
Building innovative solutions that meld physical spaces and technology for seamless experiences.
Experiential retail | Retail innovation
INTEGRATION
Designing front-end and back-end systems that optimize customer and staff experiences.
Omnichannel technology | Retail touchpoints
SCALABILITY
Structuring technology, innovation and physical spaces to work across chains of stores or thousands of locations.
Expandable retail | Multichannel integration
OUR WORK
CRAFTED BY SKY BENCH
Driving business growth through retail experience design and innovation.
TEAM
TALENTED GUILD OF THINKERS AND SHAPERS
Inspired by the alchemy of merchandising magic, soul-moving service experiences and immersive design, Sky Bench’s talent evoke an edge that can be described as adventurous, intuitive and industrious. Meet the builders of the new retail renaissance:
Kevin Paul
Practice Lead
Jimmy McDaniels
Director – Design
Scott Hauman
Strategy
Kathryn Woelke
Development
Nina Bressau
Intelligence
John Guytan
Designer
Paul Staggs
Designer
Chelsea Blackman
Designer
Ellen Cook
Strategic Advisor
Jim McKinnis
Strategic Advisor
John Kiker
Strategic Advisor
Terry Logan
Strategic Advisor
CONNECT
SHAPE YOUR FUTURE. SCHEDULE AN ATMOSPHERE AUDIT.
Sky Bench’s Atmosphere Audit is a turnkey, comparative-benchmark report that gives you a refreshing and actionable evaluation of your current retail store experiences. Using our proprietary scale and scoring system, Sky Bench will assess and rank the presence and impact delivered by your retail store.
Sky Bench | A Retail Experience Design Consultancy
Part of The Integer Group®
At Sky Bench, we are focused on building a new way forward for retailers by crafting empathy-led environments, measurable shopping moments and sensory-filled spaces that drive business growth and build real customer lifetime value.
1999 Bryan Street, Suite 1700, Dallas, TX 75201 | Phone: 214-258-7700