STANCE 


EVERY RETAILER DESERVES 

HOLISTIC SOLUTION DEVELOPMENT

There isn’t a retailer on the planet whose future growth strategy doesn’t rest on developing its online channels alongside its offline channels. Yet so many retail design firms focus on only one part of today’s retail challenge. 

 

We are pushing aside the “either-or” retail equation and propelling the rise of new retail. We are building a new way forward for retailers by crafting empathy-led environments, measurable shopping moments and sensory-filled brand spaces that build real customer lifetime value.

 

To learn more about our point of view on today’s one-sided atmosphere, download our think piece, The Rise of New Retail, at 
ShopperCulture.com


 

And to discover more about our industry-shaping views, network of experts and solution-building frameworks, we invite you to tour our exclusive, 
Retail Horizon Series
.
 

SERVICES


IN-DEMAND CAPABILITIES AND EXPERTISE FOR BRAVE BRANDS 

Sky Bench offers turnkey, low-risk consulting services and products aimed at retail brands wrestling with reinvention and scaling.

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Retail Experience Design


REVITALIZATION

Design solutions centered on refreshing, renewing and reimagining brand spaces. 

New store concept developmentStore fleet modernization

EXPANSION

Design solutions that carry brands into new territories and extension environments. 

Innovative co-branded experiencesStore-within-store buildouts

SIMPLIFICATION

Design solutions aimed at expressing clearer, distilled experiences in more concentrated brand spaces.

Unique pop-up storesEngaging service kiosks


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Retail Experience Intelligence


ALIGNMENT

Consulting engagements centered on fostering understanding of and empathy for retail customer journeys.

Cross-functional workshopsCX audits

SHADOWING

Customer path illumination and intelligence gathering for brand spaces and events.

Shopper journey trackingExperience feedback collection

PERFORMANCE

Analysis of traffic and engagement metrics for experience benchmarking and optimization.

Space analyticsExperience dashboarding


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Retail Experience Technology


FIT

Building innovative solutions that meld physical spaces and technology for seamless experiences.

Experiential retailRetail innovation

INTEGRATION

Designing front-end and back-end systems that optimize customer and staff experiences.

Omnichannel technologyRetail touchpoints

SCALABILITY

Structuring technology, innovation and physical spaces to work across chains of stores or thousands of locations.

Expandable retailMultichannel integration

OUR WORK


CRAFTED BY SKY BENCH

Driving business growth through retail experience design and innovation.

TEAM


TALENTED GUILD OF THINKERS AND SHAPERS

Inspired by the alchemy of merchandising magic, soul-moving service experiences and immersive design, Sky Bench’s talent evoke an edge that can be described as adventurous, intuitive and industrious. Meet the builders of the new retail renaissance:

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Kevin Paul 

Practice Lead 

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Jimmy McDaniels

Director – Design 

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Scott Hauman

Strategy 

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Kathryn Woelke

Development 

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Nina Bressau

Intelligence

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John Guytan

Designer

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Paul Staggs

Designer

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Chelsea Blackman 

Designer 

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Ellen Cook

Strategic Advisor

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Jim McKinnis

Strategic Advisor

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John Kiker

Strategic Advisor

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Terry Logan

Strategic Advisor

CONNECT


SHAPE YOUR FUTURE. SCHEDULE AN ATMOSPHERE AUDIT.

Sky Bench’s Atmosphere Audit is a turnkey, comparative-benchmark report that gives you a refreshing and actionable evaluation of your current retail store experiences. Using our proprietary scale and scoring system, Sky Bench will assess and rank the presence and impact delivered by your retail store. 

Sky Bench | A Retail Experience Design Consultancy

Part of The Integer Group®

 

At Sky Bench, we are focused on building a new way forward for retailers by crafting empathy-led environments, measurable shopping moments and sensory-filled spaces that drive business growth and build real customer lifetime value.

 

1999 Bryan Street, Suite 1700, Dallas, TX 75201 | Phone: 214-258-7700 

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